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Welcome to Kitchen Products Store (“us”, “we”, or “our”) operating at uskitchenwarehub.com. These Terms and Conditions govern your use of our website and purchases of our premium kitchen products. By accessing our site or making a purchase, you agree to be bound by these terms.

1. User Obligations and Responsibilities

1.1 Account Registration

While browsing doesn’t require an account, to make purchases you must:

  • Provide accurate and current personal information
  • Maintain the confidentiality of your account credentials
  • Be at least 18 years old or have parental consent

1.2 Prohibited Activities

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Make fraudulent purchases
  • Resell our products without authorization
  • Misuse our return policy

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our premium kitchen products including:

  • Ceramic, composite, granite, and stainless steel kitchen sinks
  • Kitchen taps and accessories
  • Cookware and dining items
  • Kitchen cabinets and appliances

However, slight variations in color or finish may occur due to monitor settings.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Non-Returnable Items

For hygiene and safety reasons, these items cannot be returned:

  • Used cookware
  • Opened kitchen sink wastes & plumbing kits
  • Installed kitchen sinks or taps
  • Custom-ordered kitchen cabinets & doors

3. Ordering and Payment

3.1 Order Process

Your order represents an offer to purchase which we accept by sending a confirmation email. We process orders within 1-2 business days.

3.2 Pricing

All prices are in USD. We reserve the right to correct pricing errors, even after order confirmation.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the full amount to your selected payment method.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
  • Free Shipping: For orders over $50 via EMS (15-25 business days)

4.2 Delivery Areas

We ship worldwide except to some Asian countries and remote areas. Delivery times are estimates and may vary due to customs processing.

4.3 Risk of Loss

All items purchased are delivered by a third-party carrier. Title and risk of loss pass to you upon delivery.

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of delivery if:

  • Item is unused and in original condition
  • Original packaging and accessories are included
  • Proof of purchase is provided

5.2 Return Process

Contact us at [email protected] within 15 days to initiate a return. Include your order details and reason for return.

5.3 Refund Processing

Refunds are issued within 5-7 business days after we receive and inspect your return. The refund will be credited to your original payment method.

5.4 Damaged or Defective Items

Contact us immediately with photos of the damage. We’ll arrange a replacement or refund at no cost to you.

6. Intellectual Property

All content on our site, including text, graphics, logos, and images, is our property or licensed to us and protected by intellectual property laws. You may not use our content without express written permission.

7. Limitation of Liability

Kitchen Products Store shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays or failures in performance beyond our reasonable control
  • Proper installation or use of products (follow manufacturer guidelines)

Our total liability for any claim related to your purchase shall not exceed the purchase price of the product.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Governing Law

These Terms shall be governed by the laws of the State of Georgia, USA, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the site constitutes acceptance of the modified Terms.

11. Contact Information

For questions about these Terms or our products:

Kitchen Products Store
4422 Clement Street
Atlanta, US 30303
Email: [email protected]

Thank you for choosing Kitchen Products Store for your premium kitchen needs. We’re committed to your satisfaction and stand behind the quality of our products.