About Our Products
What types of kitchen sinks do you offer?
We specialize in premium kitchen sinks including:
- Ceramic Kitchen Sinks
- Composite & Granite Kitchen Sinks
- Stainless Steel Kitchen Sinks
- Inset Kitchen Sinks
Are your kitchen taps compatible with all sink types?
Yes! Our taps (including mixer taps, pull-out spray models, and water filter taps) are designed to work with most standard sink configurations. For specialty installations, check product specifications or contact our team.
Do you sell complete kitchen cabinet sets?
We offer kitchen cabinets and doors as individual components, allowing you to customize your perfect kitchen configuration. Pair them with our sinks and appliances for a coordinated look.
Ordering & Payment
What payment methods do you accept?
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Absolutely. We use industry-standard encryption for all transactions and never store your full payment details on our servers.
Can I modify my order after placing it?
Order modifications are possible within 2 hours of placement. Please contact customer service immediately with your order number.
Shipping & Delivery
Where do you ship to?
We proudly offer global delivery to most countries, excluding certain remote areas in Asia. Our system will automatically notify you during checkout if we cannot deliver to your address.
What are my shipping options?
Standard Shipping ($12.95 flat rate):
– Carriers: DHL or FedEx
– Delivery Time: 10-15 business days after dispatch
– Includes real-time tracking and careful handling of fragile items
– Carriers: DHL or FedEx
– Delivery Time: 10-15 business days after dispatch
– Includes real-time tracking and careful handling of fragile items
Free Shipping (Orders over $50):
– Carrier: EMS
– Delivery Time: 15-25 business days after dispatch
– Ideal for complete kitchen makeovers with multiple items
– Carrier: EMS
– Delivery Time: 15-25 business days after dispatch
– Ideal for complete kitchen makeovers with multiple items
How long does order processing take?
Our Atlanta team carefully inspects and packages each item within 1-2 business days. You’ll receive tracking information as soon as your order ships.
Do you handle customs documentation?
Yes! We complete all necessary customs paperwork for international shipments, making the process seamless for you.
Returns & Exchanges
What is your return policy?
We offer a 15-day return window from the delivery date. Items must be undamaged and in original packaging. Contact our customer service to initiate a return.
How should I inspect large items like sinks or cabinets?
Pro Tip: For heavy items, we recommend inspecting the shipment immediately upon delivery. Note any concerns with the delivery personnel at the time of delivery for fastest resolution.
When will I receive my refund?
Refunds are processed within 3-5 business days after we receive the returned items. The timing for the refund to appear in your account depends on your payment provider.
Customer Support
How can I contact customer service?
Our team is available via email at [email protected]. We typically respond within 24 hours.
What are your business hours?
Our Atlanta-based team operates Monday-Friday, 9AM-5PM EST. Emails received outside these hours will be addressed the next business day.
Where is your company located?
Kitchen Products Store
4422 Clement Street
Atlanta, US 30303
4422 Clement Street
Atlanta, US 30303
Ready to transform your kitchen? Shop our premium collection of sinks, taps, and kitchen essentials today and experience our stress-free global delivery designed for kitchen enthusiasts!